Taking a message

A apologize and hang up the telephone

B ask for the caller's contact information

C ask the caller to repeat the information

D thank the caller for contacting the agency

A writing everything on a message pad

B asking what a call is regarding

C taking a caller out to lunch

D hanging up the telephone

A It is for new employees

B It is for callers to the agency

C It is for managers at the agency

D It is for tourists on holiday

A to say or do something again

B leaving work in order to eat

C a series of numbers used to contact someone

D what something is about

E to list the individual letters in a word

F to end a telephone conversation

G to have not a lot of people working

H to say sorry for a mistake

I not being where someone usually finds you

A to say or do something again

B leaving work in order to eat

C a series of numbers used to contact someone

D what something is about

E to list the individual letters in a word

F to end a telephone conversation

G to have not a lot of people working

H to say sorry for a mistake

I not being where someone usually finds you

A to say or do something again

B leaving work in order to eat

C a series of numbers used to contact someone

D what something is about

E to list the individual letters in a word

F to end a telephone conversation

G to have not a lot of people working

H to say sorry for a mistake

I not being where someone usually finds you

A to say or do something again

B leaving work in order to eat

C a series of numbers used to contact someone

D what something is about

E to list the individual letters in a word

F to end a telephone conversation

G to have not a lot of people working

H to say sorry for a mistake

I not being where someone usually finds you

A to say or do something again

B leaving work in order to eat

C a series of numbers used to contact someone

D what something is about

E to list the individual letters in a word

F to end a telephone conversation

G to have not a lot of people working

H to say sorry for a mistake

I not being where someone usually finds you

A to say or do something again

B leaving work in order to eat

C a series of numbers used to contact someone

D what something is about

E to list the individual letters in a word

F to end a telephone conversation

G to have not a lot of people working

H to say sorry for a mistake

I not being where someone usually finds you

A to say or do something again

B leaving work in order to eat

C a series of numbers used to contact someone

D what something is about

E to list the individual letters in a word

F to end a telephone conversation

G to have not a lot of people working

H to say sorry for a mistake

I not being where someone usually finds you

A to say or do something again

B leaving work in order to eat

C a series of numbers used to contact someone

D what something is about

E to list the individual letters in a word

F to end a telephone conversation

G to have not a lot of people working

H to say sorry for a mistake

I not being where someone usually finds you

A to say or do something again

B leaving work in order to eat

C a series of numbers used to contact someone

D what something is about

E to list the individual letters in a word

F to end a telephone conversation

G to have not a lot of people working

H to say sorry for a mistake

I not being where someone usually finds you