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- Managing customer flow + special events
Тест:
Managing customer flow + special events
28.01.2025
Вміст тесту:
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1
1 з 18 балів
The hostess _______ Mr.Smith near the aquarium.
2
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The waiter offers the group of tourists ____________.
3
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The alarm clock _______ when you need to be woken up.
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The _______ lets waiters know wnen the customer is ready to order.
5
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_________________ is the way how restaurants make money.
6
1 з 18 балів
______ is a comfortable place for romantic dinner.
7
1 з 18 балів
Who is usually the first person customers see in a restaurant?
8
1 з 18 балів
What does “turn tables faster” mean?
9
1 з 18 балів
What might a host or hostess offer when customers are frustrated by long wait times?
10
1 з 18 балів
What does a paging system do?
11
1 з 18 балів
If a customer gets a free drink from the restaurant, it is called:
12
1 з 18 балів
A small device that buzzes or lights up when your table is ready is a:
13
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Why is it important for a host or hostess to make a good first impression?
14
1 з 18 балів
Which action best helps reduce customer wait times?
15
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What can happen if customer flow is not managed well?
16
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Which tool is most useful for notifying customers that their table is ready?
17
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How does managing customer flow help restaurant profits?
18
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Which is the best example of good customer flow management?
Рефлексія від 4 учнів
Сподобався:
0
Так: 3
Ні: 1
Зрозумілий:
0
Так: 3
Ні: 1
Потрібні роз'яснення:
0
Ні: 4
Так: 0