One day I was travelling on a local bus. A lady who seemed to be from a remote village got on the bus with three young kids and lots of luggage. Sure enough, she was new to the city. She looked confused and worried. She did not know where exactly her bus stop was.The bus conductor at every stop told her, “I’ll tell you when your stop arrives. Don’t worry.”The bus kept running. People were getting on and off the bus. The lady was not comfortable with the words of the conductor, so she desperately tried to look out of the crowded bus to check if her station had arrived.Finally, the bus reached her bus stop. The conductor called her respectfully and helped her get off the bus by helping to lift her children and luggage one by one. The lady started shouting at her children, “Don’t go to the road!”The bus moved on and so did I. I was really moved by the attitude of the conductor... I realised how a simple act can create so much joy in life.