Monika: Good evening, it’s City Gadget. Monika speaking.
[How can I help you?, Can I take a message for him?, Could I speak to Jim, please?, Oh, it has already arrived yesterday., OK… Thanks anyway!, Has it already arrived to the shop?, Fancy taking it tomorrow?, Could you tell your name and surname]
Peter: Good evening!
[How can I help you?, Can I take a message for him?, Could I speak to Jim, please?, Oh, it has already arrived yesterday., OK… Thanks anyway!, Has it already arrived to the shop?, Fancy taking it tomorrow?, Could you tell your name and surname]
Monika: Oh, I’m sorry… I’m afraid he isn’t working today.
[How can I help you?, Can I take a message for him?, Could I speak to Jim, please?, Oh, it has already arrived yesterday., OK… Thanks anyway!, Has it already arrived to the shop?, Fancy taking it tomorrow?, Could you tell your name and surname] Or, maybe I can help you?
Peter: Last Friday I ordered a new tablet.
[How can I help you?, Can I take a message for him?, Could I speak to Jim, please?, Oh, it has already arrived yesterday., OK… Thanks anyway!, Has it already arrived to the shop?, Fancy taking it tomorrow?, Could you tell your name and surname]
Monika:
[How can I help you?, Can I take a message for him?, Could I speak to Jim, please?, Oh, it has already arrived yesterday., OK… Thanks anyway!, Has it already arrived to the shop?, Fancy taking it tomorrow?, Could you tell your name and surname] , please?
Peter: Peter Johnson.
Monika:
[How can I help you?, Can I take a message for him?, Could I speak to Jim, please?, Oh, it has already arrived yesterday., OK… Thanks anyway!, Has it already arrived to the shop?, Fancy taking it tomorrow?, Could you tell your name and surname]
Peter: Can I get it today?
Monika: I’m sorry, our shop closes soon… So, you can come tomorrow 8 am till 6 pm.
Peter: Great! Thank you so much!