Перед початком прослуховання, перевірте знання такої лексики як:
scratched, faded (lost colour), shrunk (got smaller in size), torn, ripped, receipt, refund, complain.
Вона вам знадобиться прі виконанні завдать до тесту.
Перед початком прослуховання, перевірте знання такої лексики як:
scratched, faded (lost colour), shrunk (got smaller in size), torn, ripped, receipt, refund, complain.
Вона вам знадобиться прі виконанні завдать до тесту.
Перед початком прослуховання, перевірте знання такої лексики як:
scratched, faded (lost colour), shrunk (got smaller in size), torn, ripped, receipt, refund, complain.
Вона вам знадобиться прі виконанні завдать до тесту.
1
Listen to the first customer and choose the problems he/she has.
2
Listen to the second customer and choose the problems he/she has.
3
Listen to the first and the second customers and choose the descriptions with the customers: first, second, both of them.
______ brings a receipt for the product.
4
Listen to the first and the second customers and choose the descriptions with the customers: first, second, both of them.
_____ brings along the thing she bought.
5
Listen to the first and the second customers and choose the descriptions with the customers: first, second, both of them.
_____ accepts the shop assistant's explanations.
6
Listen to the first and the second customers and choose the descriptions with the customers: first, second, both of them.
_____ brings the box and the guarantee.
7
Listen to the first and the second customers and choose the descriptions with the customers: first, second, both of them.
_____ asked for a refund
8
Listen to the first and the second customers and choose the descriptions with the customers: first, second, both of them.
_____ didn't follow the instructions.
9
Listen to the first and the second customers and choose the descriptions with the customers: first, second, both of them.
_____ gets her money back.
10
Listen to the first and the second customers and choose the descriptions with the customers: first, second, both of them.
_____ doesn't complain very confidently.
Рефлексія від 22 учнів
Сподобався:
Так: 15
Ні: 7
Зрозумілий:
Так: 16
Ні: 6
Потрібні роз'яснення:
Ні: 16
Так: 6