(Копія) Exam Test for Tourism Industry Students

Yesterday, I _____ a block booking at the Metropolitan Hotel for the nights of 17–27 July.

Great news! I _____ to find you an enchanting villa on a secluded island in the Caribbean.

The hotel _____ about your special needs and has allocated you a deluxe suite on the ground floor.

We _____ that add-ons, such as a helicopter ride over Vegas and a side trip to the Grand Canyon, were the best way to customize our holiday

A new terminal _____ at the airport this Sunday

Where do most visitors to Los Roques _____ from?

The region _____ a very popular package holiday destination, particularly with young families.

Do you know when their latest brochure _____?

Our company’s market share _____ by 10% since the last year of trading.

The hotel where they _____ had incredible views of the surrounding countryside.

Our new package holidays _____ for families with young children.

If we _____ at 5 a.m., we should arrive at the hotel by noon.

What time do you want me to ___ you ___ from the airport?

The flight from Vienna to Zurich _____ in 20 minutes.

My sister ___ me ___ at the station tomorrow

Don’t worry if you miss the bus, you can always _____ a later one.

If you miss the last train, don’t worry. You _____ always stay with us.

I’m sorry, but Lorna _____ on Mondays. It’s her day off.

1. Good afternoon! I … to ask about the three suites of your hotel described in your brochure – the Nelson, the Clive, and the Drake.

1. To avoid the problems on reception in high season, we advise you to make … in advance.

1. If the guest is about to leave, you … check the mini-bar and tell reception if anything has been used so that they can put it on the bill.

1. If any of the light bulbs are broken, you … replace them yourself — you can just ring Maintenance and they'll take care of it.

We have special arrangements with some of the cinemas and theatres, so that means our guests … pay more than they should, which is good for them.

1. If you are a barman you … serve alcohol to the persons that are under seventeen.

1. I … travelling by boat, as I get terribly seasick.

He … it when guests who complain all the time.

1. There are two hotels which we usually … and they are the Oberoi, which is in Colombo itself, and the Ivory Inn.

I'm planning to go to Colombo in Sri Lanka and I … some information about the hotels you recommend.

1. Did all the hotels have pools?

1. You'd like a room overlooking the garden, …

I wish I ... more money for travelling.