Great Britain. Reading

Choose the correct answer (Starting an email or Ending an email)

Hi, Susan                    [starting the email, ending the email] Dear Ms Colworth                    [starting the email, ending the email]Thank you for your help                    [starting the email, ending the email]Dear Sir or Madam                    [starting the email, ending the email]Regards                    [starting the email, ending the email]Best wishes                    [starting the email, ending the email]Dear Susan                    [starting the email, ending the email]I look forward to hearing from you                    [starting the email, ending the email]

Read the text. What is it?

From: Simona Reggia
To: City Language School
Subject: Courses in August

Dear Sir or Madam,

I have seen your website and I would like to know more about your English courses.

I am interested in taking a two-week course in August. Are there any places available, and what are the start dates?

Also, do you have any accommodation for those dates?

Thank you for your help.

Regards,

Simona

From: Susan Colworth, City Language School
To: Simona Reggia
Subject: Re: Courses in August
Attachment: accommodation_info.pdf

Dear Simona,

Thank you for your interest in our courses.

Courses

• Yes, we have places on all our August courses.

• Start dates are 7, 14 and 21 August (Mondays).

Accommodation

• Yes, we have rooms for students near the school. I am attaching some more information, photos and the prices.

Which course would you like, and which start date? If you would like accommodation, please let me know soon, as it is very popular.

Feel free to email me with any other questions.

Regards,

Susan Colworth
Course Administrator
City Language School

Fill in the tips with the right answer

Tips

1. If you don’t know the name of the person you’re writing to, write                   [Hi, Dear Sir or Madam]

2. If the person who wrote to you gave you their first name, you can use it.              [Hi, Good morning] is less formal than Dear.

3. To reply to someone’s email, start with           [Well come, Thank you] for your email / your interest / the information.

4. Say I am attaching … or Please        [find, brake]attached … to tell someone what you have attached to the email.

5. Finish with         [Regards, Hello], and your name.

Are the sentences true or false?

1. Simona is writing to Susan for the first time.       [True, False]

2. She wants to study for a month.       [True, False]

3. She also needs somewhere to stay.       [True, False]

4. Simona can start any day in August.       [True, False]

5. Susan has attached more information about accommodation.       [True, False]

6. Simona can ask Susan more questions by email.       [True, False]

Complete the sentences.

Match the sentences or questions with the replies.