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- Cultural differences. Giving directions.
Тест:
Cultural differences. Giving directions.
26.11.2024
Вміст тесту:
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1 з 26 балів
Choose the correct answer.
In which culture is making eye contact when speaking to someone considered impolite?
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Choose the correct answer.
Which of the following is an important consideration when greeting customers from different cultures?
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Choose the correct answer.
How should you address your guest in order to prevent causing offence?
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Choose the correct answer.
An all-inclusive package is likely to include which of the following:
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Choose the correct answer.
Having an itinerary will allow you to … .
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Choose the correct answer.
Why might you want to avoid booking an all-inclusive trip?
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Choose the correct answer.
Where is the first place you should go if you are looking for a tourist map?
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Choose the correct answer.
Which type of public transport is best to use when touring New York city?
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Choose the correct answer.
If you are short on time, what is the best way to see all the main sights in a city?
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Choose the correct answer.
In order to avoid getting lost when it's your first time in a city, where is it best that your hotel is situated?
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You are a hotel guest. Use the words/phrases to complete the comment card.
personal space, stay, professional, to complete this card, polite, employees, employees, I was feeling
At the Luxe Hotel, we really care about what you think. Please complete the following comment card.
Service: ❐ Excellent ❐ Average ❐ Poor
How did our employees make your stay at the Luxe Hotel enjoyable? Please give specific examples.
Your were always very and . They would always ask how and whether I was enjoying my here.
Describe some changes that would improve the quality of your stay.
It would be better if your would give your guests a bit more .
Thank you for taking the time . Your feedback is greatly appreciated.
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Complete the conversation below into the proper order
A: Well the all-inclusive package includes internal flights as well as the flight to Chile. The economy package only includes the return flight to Chile. Which are you interested in?
B: What types of flights are they in the different packages?
B: No thanks. I’d rather explore on my own once I get there.
B: Hi. I’d like to go to Chile. It sounds very beautiful.
B: I’d prefer the economy, I don’t mind making my own arrangements for accommodation. What excursions are available?
A: Welcome to Planet Travel. Where would you like to visit?
A: It is! We have two packages for Chile: one all-inclusive package that includes all flights, transfers, tours, and all accommodations. We also have a flight-only package.
A: There are many. Hiking on the glaciers, trekking in the jungles, and going on jeep rides are just some of them! Would you like us to help you with any of these?
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